- The products offered on this site are generally in stock, however should the item not be in stock, we will contact you to discuss and agree on a fulfilment timeframe. If an agreement cannot be reached, a refund will be issued.
- The goods listed on this site are described within the description of each product, as “in the box”. Please refer to this to confirm what is included in the price.
- Advertised prices DO NOT include postage or freight unless specifically mentioned in the advertisement. You must enter your address details and the system will generate a price for postage. All items are sent via Australia Post service. Drones2 is not responsible for any delays caused by the delivery service. Should you wish to arrange your own delivery / courier service, please select the TBA option.
- Checks are undertaken on the content of goods despatch. Should you find any item missing from your order, you are required to notify us within 3 days. If you have not notified us within 3 days, We will not be responsible for replacing the missing item.
- Full payment is due prior to the shipping of goods unless otherwise agreed by us.
- Warranty on items are listed in the description of the goods. Warranty claims will be processed through the manufacturer. See our Returns Policy for any item that is dead on arrival.
- Lithium Polymer (LiPo) batteries are checked prior to shipping. Generic branded Lipo batteries are not covered by warranty.
- Drones2 is not liable for and damage where you have not operated the products in accordance with the manufacturers instructions.
- We aim to resolve matters associated with the products we sell in a prompt and fair manner. We ask that you contact us to discuss the matter to provide a solution. Where a resolution cannot be found, a mediator who is a member with the Australian Mediator Association will be engaged to resolve the matter with costs shared by Drones2 and you.
- Payments are made via an external secure site, we accept visa and mastercard only. A tax invoice can be generated for offer alternative payments options, please contact us to request.
- Shipping of items will be done within 3 days of full payment being received.
Please see our refund policy here.